- Why should I choose AVX Digital? What sets you apart from other agencies?
We are an award-winning agency with experience, strategy and open collaboration.
- What do you expect from your customers?
Open communication with our team on your company’s goals: short-term, long-term, overall company (not channel specific), pain points, assets and access that can be provided.
We want to be viewed as an extension of your company and in order to best achieve your target goals, we will need to know as much information as possible.
- What is your standard new client process?
Once a contract is signed out team regroups to review all information currently available to our onboarding process to determine what additional information, assets and accesses are needed. This is shared with our clients quickly so they are able to review and compile prior to our kickoff meeting where the team outllines overall scope, KPIs, timing and team responsibilties.
- Will you provide a single point of contact?
Yes, every client is provided an Account Manager who runs point on all campaigns and initiatives. We also use team email alias addresses to ensure that everyone is on the same page in terms of the ask or end objective.
- What KPIs do you monitor?
We will work with you to determine the most important metrics to monitor and report.
- What service line does AVX specialize in?
AVX is not a siloed agency focused on one or two services. We understand that most successful campaigns are accomplished by incorporating multiple services lines in unison. To accomplish this AVX has hired the most talented employees to help your company determine the best approach and capitalize on that strategy.
When all is said and done, performance is what matters and our team at AVX Digital understands that. We have compiled just a few of the many success stories that have led to a retention rate of over 95%! Check out a few. We’d be happy to talk you through the details!
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