Who Needs Online Marketing? Customers today expect that any businesses they associate with are going to have an online presence. Whether you’re a national brand or a mom-and-pop shop, you can count on your customers and potential customers looking you up online to learn more information about you and find out how to contact you. This is why every business in today’s world needs online marketing. Customer Interaction Online marketing can be defined as using websites and social media to interact with your customers and ultimately boost sales. Building an online presence allows you to communicate directly with your clients, which can be beneficial in several ways. For one, it gives your customers a chance to offer direct feedback, which can give you new ideas and insight into your business. This also lets them know that their voice is heard, which is empowering for a customer. If they know they are listened to and their ideas are considered, they will become a more loyal customer. This level of customer interaction can also build positive trust and rapport, as they can see there are real people behind the business. If you have an active web presence, potential customers will immediately see that you are a viable business who communicates with their customers and is attentive to their needs. This is especially true for potential new customers, as they can find out as much information about you as possible. Control the Message Online marketing can also help you get the word out about new ideas, products, or promotions that you are running. Digital marketing agencies help you target your customers, using specific tools and strategies to make sure your advertising dollars are being spent to reach your most likely customers. If there was a way to target those people most likely to be your customers, giving you a high return on investment, wouldn’t you look into it? The simple fact is that if you are not using online marketing to grow your business, your competitor likely is, and that is going to make it difficult for you to compete. With more than 3.5 billion Google searches each day and more than one billion active Facebook users, can you afford not to be trying to reach customers online? If a potential customer is deciding between two businesses, and one has an online presence while the other does not, who are they going to try first? An internet marketing agency helps you control and define your brand online, putting your best foot forward in everything you do. Rather than hoping for positive press from others, you get to be proactive in spreading the word on what your business is really about. This makes customers aware of what you are really about and what you are truly trying to accomplish. When it comes to online marketing, the question is not if you can afford it. The question is, can you afford not to utilize it? At AVX Digital, we have been helping businesses develop and grow their online presence, reaching their target customers and growing their business. If you’re interested in learning more, contact us today to find out all of the services we provide.